Here to make a claim?

There's a dedicated page to do that...

Support is mainly for help buying or managing your product - A Claim needs urgent help, so we'll connect directly to your insurer!

You can either head to the Claims Page we've setup to connect you with our insurers, or you can login to Pouch and claim through one of your Pouch items.

Go to claims page

Visit our claims page to make your claim.

Go to claims

Support is at hand

This will start an email which goes straight to our inbox. But there's more than one way to talk to us and get the great service you crave!

Create a ticket

FAQs

We're sure you have lots of questions. Head on over to our FAQs page, for a super-powerful hub of all things learned and answered.

Browse now

Support options available to you

(Think of a way to speak to us, we've probably got it...)

Your Options
Pouch

Live Chat

Facebook

Twitter

Snapchat

Email

Phone

Nudge

Post

Face to Face

Our Terms of business are important, so why not explore them in more detail?

Read Terms

Typical Questions you might ask...

Chances are, if you're thinking it, someone else has asked it!

Answer
Are Worry+Peace an insurer?
No. We're a purveyor of insurance. We create the experience, stock insurers and help you acquire quotes and get "on cover". We don't pay your claims.
No. We're a purveyor of insurance. We create the experience, stock insurers and help you acquire quotes and get "on cover". We don't pay your claims.
Do we stock more than one insurer?
We work with dozens of insurers. Rest assured, our criteria for those we work with is strict and based on our knowledge of their industry reputation, progressive engagement with technology and great customer service.
We work with dozens of insurers. Rest assured, our criteria for those we work with is strict and based on our knowledge of their industry reputation, progressive engagement with technology and great customer service.
Do you get "advice"?
We offer a "non-advised" service. This means that far from not giving you help - we stop short of "telling" you which product best fits your demands and needs. We want you to be in a position to make an informed decision.
We offer a "non-advised" service. This means that far from not giving you help - we stop short of "telling" you which product best fits your demands and needs. We want you to be in a position to make an informed decision.
What is Pouch?
Pouch is our app. It's a web-app that's 100% free to use. It helps you manage any interactions with us, be they for Personal or Business insurance - and it's also built to let you load and store any other insurances you may have.
Pouch is our app. It's a web-app that's 100% free to use. It helps you manage any interactions with us, be they for Personal or Business insurance - and it's also built to let you load and store any other insurances you may have.
Do Worry+Peace work with Businesses and Consumers?
Yes, we absolutely do. We stock own-branded Personal Insurances, as well as a range of Insurer Panels for Business Insurances. You can explore both of these ranges in the "Departments" tab.
Yes, we absolutely do. We stock own-branded Personal Insurances, as well as a range of Insurer Panels for Business Insurances. You can explore both of these ranges in the "Departments" tab.
What is Worry+Peace's business model?
We are an agent. Which means we earn a proportional fee when you purchase a product we've arranged. It's typically shown to you on your quote information - despite the fact most other brands or sites with a similar business model do not. It pays for everything we do for you and includes any profit margin left over.
We are an agent. Which means we earn a proportional fee when you purchase a product we've arranged. It's typically shown to you on your quote information - despite the fact most other brands or sites with a similar business model do not. It pays for everything we do for you and includes any profit margin left over.
What happens to the data you collect when quoting?
Don't worry, your details are never sold on and are only shared with your permission for the purpose of obtaining your quotations. You will never be spammed and your details are kept securely on our database. If you would like more information then please read our privacy policy.
Don't worry, your details are never sold on and are only shared with your permission for the purpose of obtaining your quotations. You will never be spammed and your details are kept securely on our database. If you would like more information then please read our privacy policy.
Do we work for United Kingdom customers only?
That's correct. Sorry, folks one nation at a time! We'll be looking at growth plans, but for now, we've got the UK to serve with passion and a general geeky love of all things insurance.
That's correct. Sorry, folks one nation at a time! We'll be looking at growth plans, but for now, we've got the UK to serve with passion and a general geeky love of all things insurance.

We're off for the night (along with a very tired Oscar!) - got any insurance queries? Hit us up on hello@worryandpeace.com

Here's our Privacy policy, too...

Read Privacy